Social Media Firestorm
I was recently at one of my favourite restaurants and watched a transaction that occurs all the time and fascinated me. A customer approached the hostess stand asking if the hostess if she could [...]
Mobile Phones has Forever Changed the Dining Experience
Peoples’ passion for sharing food photos, staying in-touch and telling the world about their favourite restaurants is squarely centered on their phone. From making the reservation, to getting [...]
Remember Us? ….the baby boomers
We have money to spend and Facebook pages to update. While the advertising world continues to chase millennials (and Gen Z and… whoever comes after) and their elusive dollar, they seem to [...]
Guest Satisfaction Leads Directly To Higher Sales
Are guests satisfied, did we make them happy, will they come back. These are the driving questions asked daily by restaurant managers all over the country. So much goes in to the dining [...]
